Privacy Policy

Effective Date: 20 May 2026

1. INTRODUCTION

This Privacy Policy (“Policy”) governs the manner in which PrimePixel Web (“Company”, “we”, “our”, or “us”) collects, uses, stores, processes, and protects information obtained from users (“User”, “Client”, “you”, or “your”) of the website www.primepixelweb.in and related digital services. By engaging our services, you acknowledge that you have read and agreed to the terms herein.

2. INFORMATION WE COLLECT

We collect information across three primary categories to ensure seamless project delivery:

• A. Personal Identifiable Information (PII): Name, phone number, email address, business/company registration details, and billing/tax information (GST).
• B. Project-Related Information: Brand assets, creative briefs, existing website credentials (FTP/CPanel), Google Business Profile access, and proprietary business logic required for automation.
• C. Technical & Usage Data: IP addresses, browser types, device information, and interaction analytics collected via cookies to improve our platform performance.

3. PURPOSE OF DATA COLLECTION

The data collected is utilized for legitimate business purposes:

• Executing web development, SEO, and automation projects.
• Managing client communication and providing technical support.
• Processing payments and issuing invoices.
• Optimizing our marketing campaigns and user experience.
• Complying with statutory legal and regulatory requirements in India.

4. COOKIES & TRACKING TECHNOLOGIES

Our website utilizes advanced tracking technologies, including Google Analytics, Meta Pixels, and LinkedIn Insights. These tools help us understand user behavior and optimize our advertising reach. Users may manage cookie preferences through their browser settings, though this may impact certain site functionalities.

5. DATA SHARING & THIRD-PARTY DISCLOSURE

We do not sell, trade, or rent Personal Identifiable Information to third parties. Information is only disclosed to:

• Internal production teams and verified contractors involved in project execution.
• Trusted third-party service providers (e.g., Razorpay for payments, Web3Forms for lead capture).
• Law enforcement or government authorities when required by the Governing Law of India.

6. DATA SECURITY & RETENTION

We implement high-level administrative and technical safeguards to protect against unauthorized access or data loss. Project files are retained for the duration of the engagement and archived for portfolio/accountancy purposes unless a formal "Right to Erasure" request is submitted by the client.

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